LEGAL

    Terms & Conditions

    Last updated: April 13, 2026

    Welcome to Brajmart. By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree, please do not use the website.

    1. Introduction

    Brajmart is an online platform offering spiritual and devotional products inspired by the sacred land of Braj. These Terms govern your use of our website and any purchases made through it.

    2. Eligibility

    By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian. You agree to provide accurate and complete information during registration and checkout.

    3. Account Responsibility

    You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately of any unauthorized use.

    4. Products & Services

    We strive to ensure product descriptions, images, and prices are accurate. Minor variations may occur in color, size, or appearance. Availability may change without notice, and we reserve the right to modify or discontinue products at any time.

    5. Pricing & Payments

    All prices are listed in INR and are inclusive or exclusive of applicable taxes as specified. Additional charges such as shipping may apply. We reserve the right to correct pricing errors. Payments are processed securely through trusted gateways.

    6. Order Acceptance & Cancellation

    Placing an order does not guarantee acceptance. We may cancel or refuse orders due to product unavailability, pricing errors, or suspected fraud. If an order is canceled after payment, a full refund will be issued.

    7. Shipping & Delivery

    Delivery timelines are estimates and may vary due to external factors. We are not liable for delays caused by logistics partners or unforeseen circumstances. Risk of loss or damage passes to you upon delivery.

    8. Returns & Refunds

    Returns and refunds are governed by our Return & Refund Policy. Returns must be requested within the specified timeframe, items must be unused and in original packaging, and certain items may not be eligible for return.

    9. User Conduct

    You agree not to use the website for unlawful or fraudulent activities, post harmful or misleading content, interfere with site security or functionality, or impersonate others. Violations may result in termination of access.

    10. Intellectual Property

    All content on Brajmart, including logos, images, product descriptions, and website design, is our property and protected by applicable laws. Unauthorized use is prohibited.

    11. Third-Party Links

    Our website may contain links to third-party websites for convenience. We are not responsible for their content, policies, or practices.

    12. Limitation of Liability

    Brajmart is not liable for indirect or consequential damages, losses arising from use or inability to use our website, or delays caused by events beyond our control.

    13. Privacy

    Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your data.

    14. Changes to Terms

    We may update these Terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

    15. Governing Law

    These Terms are governed by the laws of India. Any disputes are subject to the jurisdiction of courts in Uttar Pradesh.

    16. Force Majeure

    We are not responsible for delays or failure to perform obligations due to events beyond our control, such as natural disasters, strikes, or government restrictions.

    17. Contact Us

    Brajmart, ISKCON Vrindavan, Raman Reti, Mathura, Uttar Pradesh. Email: support@brajmart.com. Phone: +91 9634359003.